We work with a bank partner, BBVA, to move your money safely every time you confirm your income.
BBVA, like most banks, uses the Automated Clearing House (ACH) to move money to and from your primary bank account, according to what you have set up in your Catch account.
The ACH Network can take 3-5 business days to clear transactions depending on your financial institution. This means it can take several days for money to appear in your Catch account AND it can take the same amount of time for money to appear in your Primary Account after you've withdrawn it from Catch.
If you have questions about the status of a specific transaction, please send us a note at firstname.lastname@example.org