Most important: pay your first month's premium before your coverage starts! Otherwise your coverage will not become active.
You'll need to pay your health insurance premium to activate your plan. You'll also need to pay it each month to keep your coverage active.
1 . Pay through Catch (recommended)
If you enrolled in health coverage via Catch, you can go to your Health Plan page and click the link provided to make a payment directly to your insurance carrier.
If you do not see a link to make a payment, it could be because the carrier requires you to pay them directly. You can get in touch with your carrier directly or, if you just recently enrolled in a plan, wait a few days and see if the link becomes available as there can be delays.
If you've renewed a plan, changed plans, or made other changes to your coverage, you may also have different member ID information that may not be updated immediately after enrolling.
2. Pay through your insurance carrier
Most carriers offer the following options:
Phone: Call your carrier's billing department or contact their customer service for the phone number
Mail: Mail a check to the address provided by your carrier — note: the address should be visible on the bill sent by your carrier
Carriers can experience delays processing your information when you've enrolled in a plan. If you're making your first premium payment to activate a plan, and your carrier says you aren't in their records, try paying through Catch, or wait a few days and try through your carrier again.
What happens if I pay late or miss a payment?
Generally, you'll enter a Grace Period. This means you usually have up to 90 days to make the payment you missed before losing coverage (be sure to double check with your carrier).
This does not apply to your first payment, which must be made before your coverage starts, in order to activate your coverage.
If you think you're past your Grace Period, please contact your carrier directly.
Losing your coverage due to missing a payment is not a Qualifying Life Event. You'll need to wait until next Open Enrollment to enroll in another plan.